Schedule

9.00am	Registration opens
9.45am	Receive VIPs
10.00am	Inauguration
	Opening Speech Prabhat Shukla - President-Asian Housekeepers Association and Chairperson-Qatar Housekeepers Association
	Inaugural Address from Host Association Sonia Mital - Founder & Chairperson, i - Professional Housekeepers Association, India & Gen-X Housekeepers by i - Professional Housekeepers Association, India Vaishali P Sinha - Founder and General Secretary, I-Professional Housekeepers Association, India
	Chief Guest Address Shri Mukesh Kumar Meshram, Principal Secretary & DG UP Tourism
10:30 am to 10:55 am	Opening Session: A View From The Top - GMs Speak Facilitator :Sareena Kochar- Senior Vice President - Housekeeping Lemon Tree Hotels Speakers: Raj Singh, General Manager, Holiday Inn, Lucknow Airport Rahul Nama General Manager, Novotel Lucknow Akash Singh Rathore General Manager, Aviyan Luxe Serenity Sanjay Kumar Tiwari General Manager, Comfort Hotel Vista
10:55 am to 11:35 am	The Balancing Act - This session has 2 parts
	Session 1.1 Balancing Act l Ensuring quality with resources available by striking the right balance between Outsourcing and In-House Operations Session Support: Kanthi Rubesinghe, President, Sri Lanka Housekeepers Association & Avril Sule, Hospitality Consultant Format: Moot Court Participants: Judge - Ram Chena, Director of Housekeeping,Park Hyatt Abu Dhabi Hotel & Villas, UAE Petitioner - Irandi Wijegunawardene- Consultant Accommodation sector, Aitken Spence Hotel Management, Sri Lanka + Gayan Pieris-Executive Housekeeper, Cinnamon Grand, Sri Lanka Respondent - Akshi Singh- Cluster Director Housekeeping,IHG Hotels Kuwait + Sanjeev Tandon-Hospitality Consultant Bailiff - Mohammed Ibrahim- Accommodation Manager, Gitam University
11:35 am to 11:45 am	Tech Talks Vanchinathan S, Head Sales(SAARC), Rossari Professional
11:45 am to 12:25 pm	Session 1.2: Balancing Act II Format: Panel Discussion Juggling the various aspects of work and personal life is akin to being a trapeze artiste walking a tightrope. In the Corporate World, Housekeeping Services are not part of the core business and tend to be put on the back burner. Moreover, hiring trained staff to implement these services increases the payroll expenses. A large number of tasks have to be carried out during non-working hours. Listen to how you can navigate these challenges and cultivate a sense of equilibrium. Session Support: Prabhat Shukla- President-Asian Housekeepers Association and Chairperson-Qatar Housekeepers Association Moderator: Bashir Vandana Rawat, Head of Department-Rooms Division, Institute of Hotel Management Catering Technology and Applied Nutrition, Jaipur Speakers: Corporate - Pancham Narkar, General Manager Housekeeping, Reliance Industries Limited Healthcare - Hemant Kumar Singh, Head of Housekeeping and Laundry, Medanta Hospital Hospitality - Amit Kumar Singh, Executive Housekeeper, Holiday Inn, Lucknow Airport
12:25 pm to 12:35 pm	Tech Talks - Our Vision Towards Sustainability in Hospitality Preetpal Singh Bhola - VP - Business Strategy Sales & Marketing,Kimirica Hunter
12:35 pm to 12:45 pm	From Yes to No to Maybe - Pamini Hemaprabha, Seasoned Hospitality Professional Real life incidents that illustrate the need for setting boundaries when managing staff on allocations and prioritization. Techniques for establishing clear limits and the need to say ‘NO’ to when demands are impossible.
12:45 pm to 1:00 pm	Session 2 Format: Open Forum with Q & A Possible interactive exercise on situations when to say YES or NO
1.00 pm - 1.45pm	LUNCH BREAK
1:45 pm to 2:00 pm	Activity - Scents & Sensibility Renjith Raj, Managing Director - ScentsCircle
2:00 pm to 2:45 pm	Healthcare Housekeeping & Hygiene Session 3 Format: In Conversation The ‘Fear Factor’ of patients in Healthcare can be greatly alleviated by impeccable Housekeeping Services. Let's delve into the need for customised SOPs for smooth operations. Session Support: Abdulla Rasheed, Vice President, Maldives Housekeepers Association and Executive Housekeeper, Conrad Maldives Session Administrator: Keerthana Sundar - Special Correspondent- Clean India Journal Dr Siddharth Kumar Shukla, Operations Head, Max Superspeciality Hospital
2:45 pm to 3:00 pm	Tech Talks-Sustainable and Efficient Housekeeping Operations Brijesh Pratap Singh Rathore, V.P. - South Asia (Diversey Institutional) & Global Strategic Accounts APAC, Diversey – A Solenis Company
3.15 pm - 3.30pm	Tea Break
3:30 pm to 5:00 pm	B2B Meetings & Stall Visits
5:00 pm to 6:00 pm	Break
6.00 pm	Awards Night
6:30 pm	Opening session with Award Nominees and Jury Felicitation
	Baila Dance by Sri Lanka Delegates
	Q&A -- Nominees
7.00 pm	Fashion Show
7:45 pm	Felicitation
8:10 pm	Award Function
9.00 pm	Networking Dinner

10:00 am to 10:10 am	Recap
10:10 am to 11:00 am	Wellness Session - Sound Healing Vinay Khurana, Yogi, Divine Yogpeeth Tapovan, Rishikesh
11:00 am to 11:15 am	Tea Break
11:15 am to 11:30 am	Tech Talks - Dynamics of Sustainability & Digitalization in Daily Operations Sahil Kukkar, Segment Head, Hospitality - India & Southwest Asia, Ecolab
11:30 am to 12:15 pm	A Whole New World Session 4 You don’t have to be Nostradamus to be able to make a prognosis for the Future of Housekeeping. Experts explain how it works by simply thinking ahead and planning in advance. Session Support: Dhammike Dassanayake, Founder & Member of Advisory Board, Sri Lanka Housekeepers Association Session Administrator: Tulsi Khandelwal, Assistant Manager-Communications & Conferences, VIS Group Ø The Role of Automation Bharti Kalappa, Head Facilities, Noida International Airport Ø All New Housekeeping World S. V. Ramesh Kumar, Senior General Manager, StanWorth Management Pvt Ltd Ø The Role of Mechanisation Varun Handa, Sr. Business Development Manager Building Service Contractors & Hospitality, Karcher India Ø Leadership with Emotional Intelligence Meenu Tognatta Former VP Housekeeping, ITC Hotels
12:15 pm to 1: 00 pm	Impression Mastery! Elevating Personal Presence Monica Jain, Principal-Seth M R Jaipuria School International Etiquette and Protocol Consultant London
1:00 pm to 2:00 pm	Lunch and Visit Stalls
2:00 pm to 2:15 pm	Tech Talks - Sustainable Solutions : Expense or Investment by STAS Ayush Saxena, Director, Stas Chem Technologies Private Limited
2:15 pm to 3:00 pm	In Conversation:Looking at Laundry: Assimilating the Aspects Session Support: Moosa Hameed, Co-Founder & Treasurer, Maldives Housekeepers Association Ø Automation & Time Conservation Akash Dharamsey, Director, ADD Laundry Concepts Ø Increasing Linen Life Saman Udugama, Accommodation & Quality Assurance Manager, The Grand Hotel, Nuwara Eliya, Sri Lanka
	Open Forum
3:00 pm to 3:15 pm	Activity
3.15 pm	Concluding Session

Schedule

Support Team

Mohana M

Tulsi Khandelwal

Keerthana Sundar

Mohnish Pawar

Ayushi Patel

International Housekeepers Summit 2018 setting new...

A Report International Housekeepers Summit 2019